Expert support at every stage — built into every solution we deliver.
From commissioning and diagnostics to training and aftercare, Solutions provides dependable technical support across every division. As an ISO 9001-certified company, we follow structured processes to ensure quality, compliance, and consistency from installation to operation — helping our clients maximise performance, safety, and long-term value.
Our experienced engineers and technical teams support the full lifecycle of your solution — whether that’s configuring a lighting control system, commissioning an EV charging network, or troubleshooting a power installation.
As an ISO 9001-certified company, we follow structured processes to ensure consistent quality, compliance, and traceability on every project.
We provide:
Commissioning and site support
Remote diagnostics and software updates
Fault-finding, call-outs, and retrofit advice
Clear handover documentation and installer training where required
With national coverage and deep product expertise, we ensure every installation is compliant, functional, and future-ready.
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As systems grow smarter and more integrated, correct setup and ongoing support become critical — not just for performance, but for compliance, safety, and ESG goals.
Our technical support service helps you:
Maximise system efficiency and longevity
Meet project compliance, certification, and energy targets
Reduce downtime and avoid costly rework
Provide assurance to clients long after project completion
Whether supporting contractors on site or liaising with consultants post-handover, we’re here to make sure your installation delivers on its promise.
Our support doesn’t end when the job’s done — and we don’t charge for every conversation. Whether it’s answering a quick spec query or returning to site to troubleshoot an issue, our team is invested in the long-term performance of every system we deliver.
Rapid response from knowledgeable engineers
Integration with our supply, service, and commissioning workflows
Post-install training and operational guidance where required
Service agreements and scheduled maintenance options available
At Solutions, technical support is more than a service — it’s part of how we work.
